Privacy Policy

1. Introduction

Welcome to Sheik's ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at sheik.mu and use our fast food ordering and event booking services in Port Louis, Mauritius.

2. Information We Collect

We may collect the following types of information:

• •Personal Information: Name, email address, phone number, and delivery address when you place an order or make an enquiry.
• •Order Information: Details of your food orders, event bookings, payment method preferences, and order history.
• •Usage Data: Information about how you interact with our website, including pages visited, time spent, and navigation patterns.
• •Device Information: Browser type, operating system, IP address, and device identifiers.

3. How We Use Your Information

We use the information we collect to:

• •Process and fulfil your food orders and event bookings
• •Communicate with you about your orders, including delivery updates
• •Improve our website, menu, and services based on usage patterns
• •Send promotional offers and updates (with your consent)
• •Ensure the security and proper functioning of our website

4. Cookies & Analytics

We use cookies and similar tracking technologies to enhance your browsing experience:

• •Essential Cookies: Required for the website to function, such as maintaining your shopping cart and session.
• •Analytics Cookies: We use Google Analytics to understand how visitors interact with our site. This helps us improve our services. Google Analytics collects anonymised data about page views, session duration, and user demographics.

You can manage your cookie preferences through the consent banner displayed when you first visit our site. You may also disable cookies through your browser settings, though this may affect site functionality.

5. Data Sharing

We do not sell your personal information. We may share your data with:

• •Payment Processors: To securely process your payments (e.g., MCB Juice, card payments via MIPS).
• •Delivery Partners: To fulfil delivery orders with necessary contact and address information.
• •Analytics Providers: Google Analytics receives anonymised usage data to help us improve our services.

6. Your Rights

Under the Data Protection Act 2017 of Mauritius, you have the right to:

• •Access the personal data we hold about you
• •Request correction of inaccurate data
• •Request deletion of your personal data
• •Withdraw consent for marketing communications at any time
• •Object to the processing of your personal data

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Order data is retained for a reasonable period to handle any disputes or enquiries.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: